Tech Mahindra walkin for Customer Support Associate at Mumbai

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Company Name: Tech Mahindra


Experience: 0-5 Years


Role: Customer Support Associate

Job Location: Mumbai


Eligibility: Any Graduate


Last Date: 31 July 2017

Company Profile:

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Anand Mahindra is the founder of Tech Mahindra, which is headquartered at Pune, India.

Part of the Mahindra Group, Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes. Tech Mahindra was ranked #5 in India’s software services (IT) firms and overall #111 in Fortune India 500 list for 2012. Tech Mahindra, on 25 June 2013, announced the completion of a merger with Mahindra Satyam.

Tech Mahindra has 825 active clients as of March 2017.

Responsibilities:

  • Complaint Management.
  • Solving Customer queries.
  • Using process knowledge in replying to customers.
  • Maintaining quality standards.
  • Effectively meeting the SLA parameters as set.
  • Managing and updating customer and client database.

Skills:

  • Good in English/Hindi/Marathi.
  • Good Analytical and Interpretation Skills.
  • Should have familiarity with Windows Operating System and desktop system.
  • Good written and verbal communication skills/ multilingual skills.
  • Should have keen eye for details.

Other Details:

1) No registration fee/ No charges.
2) Please carry your original ID proof, (otherwise you will not be allowed to enter TECH MAHINDRA premises).
3) Carry your resume and 2 photo and 1 original id proof.

 

Venue Details:
Tech Mahindra Ltd, Reliable Tech Park,
C-Wing, 1st Floor, Airoli,
Thane-Belapur Road, M I D C, Navi Mumbai 400708.

Contact Details:
Monika
8169205365

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